1. Data Controller
This website (www.phoenixpuzzle.com) is operated by Phoenix Puzzle, based in Turkey. As the entity determining the purposes and means of processing, Phoenix Puzzle acts as data controller under Turkish Law No. 6698 on the Protection of Personal Data ("KVKK") and, for visitors from other jurisdictions, aims to apply the same core principles found in frameworks such as the EU General Data Protection Regulation (GDPR). Address: Yakuplu Mah. 194. Sokak No:1/433, Beylikdüzü/Istanbul, Turkey. Email: info@phoenixpuzzle.com, Phone: +90 212 649 38 88.
2. Personal Data We Collect
When you visit our site or use our forms, we may process:
- Contact/quote form: full name, email, phone, company name and message content.
- Job applications: full name, contact details and the content of your submitted CV.
- Automatically collected data: IP address, browser/device information, pages visited and usage data collected through cookies.
3. Purposes of Processing
We process your personal data to respond to your inquiries and quote requests, carry out orders and business processes, evaluate job applications, keep the site secure and functional, meet legal obligations, and — only with your explicit consent — send marketing communications.
4. Cookies
Cookies are small text files stored in your browser when you visit our site. We may use the following cookie categories:
- Necessary cookies: required for core site functionality (language preference, navigation) and cannot be disabled.
- Analytics cookies: help us understand visitor numbers and site usage through aggregated statistics (e.g. Google Analytics-type tools).
- Marketing cookies: where used, and only with your consent, to show content/ads relevant to your interests.
You can delete or block cookies at any time through your browser settings. Blocking necessary cookies may prevent parts of the site from working correctly.
5. Sharing of Personal Data
Your personal data may be shared with hosting, email and analytics providers we work with, only to the extent required for the service and in line with applicable data protection law. We do not sell your data or rent it out for marketing purposes, except as required by law.
6. Data Retention
Your personal data is retained for as long as necessary for the purpose it was collected, and for any additional period required by applicable law, after which it is deleted, destroyed or anonymized.
7. Your Rights
Depending on your jurisdiction, you generally have the right to learn whether your data is being processed, request information about it, learn its purpose and whether it is used accordingly, know third parties it is shared with, request correction of inaccurate data, request deletion or destruction once the processing purpose no longer applies, object to a result produced solely by automated processing, and seek compensation for damages arising from unlawful processing. Under KVKK Art. 11, Turkey-based data subjects hold these rights explicitly. To exercise any of these rights, contact us at info@phoenixpuzzle.com.
8. Data Security
We apply reasonable technical and administrative measures to protect your personal data against unlawful access, loss or disclosure.
9. Changes to This Policy
This policy may be updated to reflect changes in law or our business processes. The current version is always published on this page.
10. Contact
For questions about our privacy and cookie practices, email info@phoenixpuzzle.com or visit our contact page.